Dymo Errors

This article will list some of the common errors when printing to the Dymo Labelwriters

Message:
DymoError1.png

Cause:  Dymo Webservice is not running or has stopped running

Resolution: Restart the Dymo Webservice
The easiest way to restart the service is to restart Windows on the PC

 

Message:
failure to execute 400

Cause:  Dymo Printer driver

Resolution:  Remove the Dymo Printer and reinstall

 

Message:

"[0] Root element is missing. [1] PrintTicket XML is not well-formed. Root element is missing. [2] Printing Error: PrintTicket XML is not well-formed. Root element is missing. ": Bad Request

Cause: MSXML isn't installed on the computer, and Dymo's installer didn't provide it.

Resolution: Can be downloaded from https://www.microsoft.com/en-us/download/details.aspx?id=6276

 

Message:

"[0] An exception occurred while creating the PrintServer object. Win32 error "[0] An exception occurred while creating the PrintServer object. Win32 error: Access is denied.\u000d\u000a [1] Printing Error: An exception occurred while creating the PrintServer object. Win32 error: Access is denied.\u000d\u000a "

Cause: Password protection enabled on a shared/ network printer not allowing other computers in the network to access the printer.

Resolution: Turn off password protection. If you are not comfortable with the steps below find someone who is or contact your local IT professional.

Go to your computers control panel - Network and Sharing Center - Change Advanced Sharing Settings, scroll to bottom and expand on All Networks - Password protected sharing section - set that to turn off password protected sharing radio button/circle and select save changes.

Have more questions? Submit a request

Comments