Limiting Employee Access to In-Office Only via IP Address Filter

When creating a new employee in eVetPractice you can choose whether or not to give them login access. If you give them login capabilities, then they can log into eVetPractice from any computer, at any time, so long as they have an internet connection. Many practices would like to limit some of their employees to only be able to access eVetPractice when in-office only while letting others access from anywhere.

There are two methods available for being able to limit an employee’s access to eVetPractice from the office only: IP Address Filters or Using a Generic Login.

This article describes the necessary steps to limit employee access to in-office by setting up IP Address Filter Rules which specifies where people are allowed to connect to your eVetPractice site. Note: You can exclude certain employees form the IP Address Filter rules so they may be able to login from anywhere (e.g. from home).

For additional information on the second method, using a Generic Login, refer the Limiting Employee Access to In-Office Only via Generic Login article.

How to Configure

Step 1: Enable IP Address Filtering

  • Click on the Gear Icon and make sure you're in the General tab
  • Scroll down to Miscellaneous Settings and open the section
  • Select the option “Enable IP Address Filter?”
  • Scroll down to the bottom of the page and hit the Save button.

         

Step 2: Exclude at Least one Employee from IP Address Filter Rules

IMPORTANT: Before you actually configure the IP Address Filter Rules, you should, at a minimum, exclude one employee account, who has a user name configured (perhaps your own), so that at least one person can access the system from your location in the event the IP Address(es) you enter in the next configuration step are incorrect.

  • Click on the Gear Icon
  • Click on the Employees menu option
  • Click the edit pencil beside the desired employees' profile account
  • Click General Information to expand that section
  • Check the box beside "Exclude from the IP Address Filter"
  • Click the Save button.

         

Step 3: Configure IP Address Rules

Contact your Internet Service Provider to obtain the Public IP Address(s) you broadcast over the internet as. Verify with them that these Public IP Address(s) are static (e.g. don't change). If they inform you that your Public IP Address(es) change frequently, you will have to continually update the IP Address Range rules in eVetPractice when it changes. If this is the case, this method for restricting employee access to in-office only may not be the best option for you.

  • Click on the Gear Icon
  • Click on the Employees menu option
  • Choose the "Manage IP Address Rules" link

       

  • Click the "Add IP Address Range" link

       

  • Enter a name for the "Rule Name" to help you identify where the IP Address are for (e.g. Clinic vs. a hot spot device).
  • If your internet service provider gave you a single Public IP Address, or several non-sequential Public IP Address, you'll need to add each on individually as a new IP address filter rule. Starting with the first Public IP  Address you need to enter, type it into the "Starting IP Address" field. Enter the exact same number into the "Ending IP Address" field. Click Save.

        

  • If your internet service provider gave you an uninterrupted sequential range of IP Address you may broadcast as, enter the lowest value in the "Starting IP Address" field and the highest value in the "Ending IP Address" field. Click Save.

       

  • Add additional IP address rules as needed.
  • Note: You can update (edit pencil), disable (turn green icon red) or delete (red X) the IP Address rules added, if necessary.

       

Step 4: Configure Login Information

You can do this step at any point, actually, but we've decided to leave it at the end of the help article. For each employee account, whether existing ones or new ones you are adding, configure a login for them.

  • Click on the Gear Icon
  • Click on the Employees menu option
  • Click the edit pencil beside the desired employees' profile account
  • Click Login Information to expand that section
  • Check the box beside "Allow login"
  • Specify a User Name and Password
  • Click Save

See the Adding a New Employee help article for additional information on employee profile account settings.

 

 

 

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