Searching for a Deceased/Inactive Patient

You are probably very familiar with using eVetPractice's Quick Search bar to find your active clients and patients, but once a client or patient is inactivated this feature can no longer be used. This situation most often comes up once a pet has been euthanized and is automatically inactivated so reminders are no longer sent. To search for a deceased patient, please follow these steps:

  • Navigate to the Home screen and click on Patients (or Clients if you are searching for an inactive client):

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  • Enter your search criteria (I searched by patient name in the below example) and make sure you check off "Include Inactive." You will notice inactive patients are highlighted in pink.

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  • Click the edit pencil next to the patient's ID number and name to access their medical record.
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