You are probably very familiar with using eVetPractice's Quick Search bar to find your active clients and patients, but once a client or patient is inactivated this feature can no longer be used. This situation most often comes up once a pet has been euthanized and is automatically inactivated so reminders are no longer sent. To search for a deceased patient, please follow these steps:
- Navigate to the Home screen and click on Patients (or Clients if you are searching for an inactive client):
- Enter your search criteria (I searched by patient name in the below example) and make sure you check off "Include Inactive." You will notice inactive patients are highlighted in pink.
- Click the edit pencil next to the patient's ID number and name to access their medical record.